Heritage Dhaka FAQ | Frequently Asked Questions Answered
What is Heritage Dhaka?
Heritage Dhaka is a modern fashion brand offering stylish, comfortable, and affordable clothing designed for everyday wear.
How can I place an order?
You can place an order directly from our website by selecting your preferred product, adding it to cart, and completing the checkout process.
What payment methods do you accept?
We currently support Cash on Delivery (COD) and other online payment options depending on availability.
Can I cancel my order after placing it?
Order cancellation is only possible before shipment. Once the order is shipped or delivered, cancellation is not allowed.
Is exchange available?
We follow a strict no exchange policy. Customers must carefully check product details before accepting delivery.
What should I do if I receive a wrong or damaged product?
If you receive a wrong or damaged product, contact our support team immediately with proof (photo/video) during delivery or within the allowed time.
Do you have a referral program?
Yes. Our referral program allows customers to earn extra discounts by referring friends. Rewards are processed after successful order confirmation and delivery.
How does the referral reward work?
When you refer a friend and their COD order is successfully delivered and confirmed, you will receive an extra discount reward for future purchases.
How long does delivery take?
Delivery time depends on your location, usually within a few business days after order confirmation.
How can I contact customer support?
You can contact us via:
- Email: [email protected]
- Phone: +8801886767681
Tagline
We bring you stylish & comfortable clothing – Wear confidence.