No Exchange Policy
At Heritage Dhaka, we follow a strict no exchange policy to ensure smooth and transparent order management for all customers.
We request all customers to carefully review their order details before confirming and accepting delivery.
Important Notice
Once a product has been delivered and accepted from the delivery person, no exchange request will be accepted under any circumstances.
Customers are strongly advised to check:
- Product size
- Color and design
- Quantity and variation
- Overall condition
at the time of delivery.
Before Accepting Delivery
Please ensure that you verify the product properly in front of the delivery personnel. After acceptance, the order will be considered final.
Exceptions
Exchange will only be considered in case of:
- Wrong product delivered
- Manufacturing defect (verified with proof during delivery time)
Customer Responsibility
By placing an order, customers agree to:
- Check product before acceptance
- Accept final delivery decision
- Understand no exchange policy rules
Support
If you face any issue during delivery, contact us immediately:
Email: [email protected]
Phone: +8801886767681
Tagline
We bring you stylish & comfortable clothing – Wear confidence.